Shipping Policy

Shipping Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Modern Legion is a curated retail platform featuring products from Modern Legion and select partner brands. Because of this, some products may ship directly from Modern Legion, while others may be fulfilled by the brand or supplier.

This Shipping Policy explains how shipping works when you place an order through our website.

1. Order Processing

Orders are typically processed within [Insert Processing Window] business days unless otherwise stated on the product page.

Processing times may vary depending on:

  • product availability
  • order volume
  • fulfillment partner processing times
  • holidays
  • carrier delays
  • verification or fraud review

Orders are not processed or shipped on weekends or holidays unless otherwise stated.

2. Fulfillment Model

Modern Legion acts as the retailer and customer-facing storefront for products sold on this website. Some items are stocked and shipped directly by Modern Legion, while others may be fulfilled and shipped by the applicable brand, manufacturer, or supplier.

Because of this, you understand and agree that:

  • products in the same order may arrive separately
  • shipping times may vary by product or brand
  • packaging may differ depending on the fulfillment source
  • tracking information may be issued separately for different items in the same order

3. Shipping Rates and Methods

Shipping rates and available delivery methods are shown at checkout.

Shipping options may vary based on:

  • delivery address
  • order size
  • product type
  • fulfillment source
  • carrier availability

We reserve the right to choose the most appropriate shipping method for your order unless a specific service level is selected at checkout.

4. Domestic Shipping

We currently ship to [Insert Countries or “addresses within the United States”].

Delivery timelines provided at checkout are estimates only and are not guaranteed unless expressly stated otherwise.

Transit times may vary due to:

  • carrier performance
  • weather
  • high-volume shipping periods
  • supply chain delays
  • fulfillment partner processing times
  • inaccurate or incomplete shipping information

5. Multiple Shipments

Because Modern Legion offers products from multiple brands and fulfillment sources, some orders may be split into multiple shipments.

You may receive:

  • separate tracking numbers
  • multiple packages on different dates
  • products shipped from different locations

This is a normal part of our fulfillment model.

6. Preorders and Backorders

If a product is listed as a preorder or backorder item, estimated ship timing will be stated on the product page when available.

Preorder and backorder timelines are estimates only and may change based on production schedules, supplier timing, freight delays, or other factors outside our control.

If your order contains both in-stock and preorder or backorder items, we may ship items separately or hold the order until all items are available, depending on the products and fulfillment setup.

7. Order Tracking

Tracking information will be sent to the email address provided at checkout once your order, or part of your order, has shipped.

If your order ships in multiple packages, you may receive multiple tracking notifications.

8. Shipping Restrictions

Modern Legion sells knives, outdoor gear, and related products. Certain products may be restricted from shipment to specific states, local jurisdictions, or delivery locations.

We reserve the right to refuse, limit, or cancel any order if we determine that shipment would violate applicable law, carrier policy, platform requirements, or our own risk and compliance standards.

It is your responsibility to ensure that any product ordered is lawful to ship to, possess in, and use in your jurisdiction.

9. Incorrect Shipping Information

You are responsible for providing accurate shipping and contact information at checkout.

Modern Legion is not responsible for delays, losses, or additional costs resulting from:

  • incorrect or incomplete addresses
  • failed delivery attempts
  • refusal of delivery
  • unclaimed packages
  • address changes requested after an order is placed

If a package is returned to us or to the fulfillment partner due to an address issue or failed delivery, additional shipping charges may apply before the order can be resent.

10. Lost, Stolen, or Delayed Packages

Once a package has been transferred to the carrier, delivery timing is outside our control.

Modern Legion is not responsible for shipping delays caused by:

  • carriers
  • weather
  • customs
  • supply chain disruptions
  • incorrect address information
  • events beyond our reasonable control

If your tracking shows that a package may be lost or significantly delayed, contact us at [Insert Support Email] and we will do our best to assist.

If a package is marked as delivered but cannot be located, you may need to contact the carrier directly or file a claim where applicable. We may assist at our discretion, but we do not guarantee replacement or reimbursement for packages marked as delivered.

11. Damaged Shipments

If your order arrives damaged, contact us at [Insert Support Email] within [Insert Number] days of delivery.

Please include:

  • your order number
  • a description of the issue
  • clear photos of the product
  • clear photos of the packaging

We may require this information to evaluate the issue with the applicable fulfillment partner, carrier, or supplier.

12. International Shipping

[Choose one of these depending on your setup]

Option A — No international shipping
We currently do not offer international shipping.

Option B — Limited international shipping
We may offer international shipping to select destinations. International customers are responsible for any duties, taxes, customs fees, import restrictions, or other charges associated with the shipment unless otherwise stated.

We are not responsible for delays caused by customs processing, import restrictions, or country-specific carrier issues.

13. Return to Sender and Refused Shipments

If an order is refused, undeliverable, or returned to sender, we may deduct original shipping costs, return fees, or other carrier charges from any refund where permitted by law.

14. Contact Us

If you have questions about shipping, please contact:

contact@themodernlegion.com